- Choosing a selection results in a full page refresh.
A question, a thought, a little feedback — whatever brought you here, we’d love to hear from you.
At LUNA IN SKY, we believe the experience doesn’t end when you place an order. From choosing your next favorite look to receiving it at your door, we want every part of your journey to feel easy, thoughtful, and personal.
For questions about your order, shipping, returns, sizing, or anything else on your mind, simply send us an email.
Customer Care Hours
Monday–Friday
9:00 AM–6:00 PM EST
Typical Response Time
Within 24–48 business hours
For order questions, including your order number helps us find your information faster.
Orders — Status, confirmation & tracking
Shipping — Delivery questions & updates
Returns — Return requests & refunds
Sizing — Finding the right fit
Products — Details, availability & general questions
Feedback — We always love hearing from you
LUNA IN SKY
10 Trotter Cir
Fredericksburg, VA 22407
United States
Business Correspondence Only – Not a Return Address
Please contact us before sending any merchandise. Our team will provide the appropriate return instructions when needed.
We’re grateful you found your way to LUNA IN SKY. Whether you’re here because you have a question or simply wanted to say hello, your message is always welcome.
Send us a note whenever you need us — we’ll be on the other side of the screen, ready to help. ☁️
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